Payment Policy

At Dencgo.com, we aim to provide a seamless and secure shopping experience for our customers. Below is an overview of our payment policy.

Accepted Payment Methods

We accept a variety of payment methods to ensure convenience and security for our customers:

• Credit/Debit Cards: Visa, MasterCard, American Express
• Online Payment Platforms: PayPal

Currency

All transactions are processed in Australian Dollars (AUD). Please note that if you are using an international payment method, additional currency conversion fees may apply as per your financial institution's policy.

Payment Security

Your security is our priority. We use industry-standard encryption technologies to protect your credit card information during transmission. We do not store your credit card details on our servers.

Order Confirmation

Once your payment has been successfully processed, you will receive an order confirmation email with the details of your purchase. If you do not receive this email, please check your spam/junk folder or contact our customer support team.

Payment Issues

If you encounter any issues during the payment process, such as declined transactions or errors, please follow these steps:

1. Double-check your payment details for accuracy.
2. Ensure there are sufficient funds or credit available.
3. Contact your bank or payment provider for further assistance.

If you continue to experience difficulties, please reach out to our customer service team for help.

Contact Us

For any questions or concerns regarding payments, please contact us:

• Email: service@dencgo.com
• Phone: +86 184-3718-2515

Business Information

• Company Name: Dongguan Kucai Vacuum Coating Technology Co., Ltd.
• Address: Room 202, Building 1, No. 257 Shatian Avenue, Shatian Town, Dongguan City, Guangdong Province, China
• Legal Representative: Mr. Li Bing Zhu

Thank you for choosing Dencgo.com. We are committed to providing you with a secure and convenient shopping experience.