Shipping Policy
At Dencgo.com, we understand the importance of reliable and efficient delivery. Our shipping policy is designed to provide you with a seamless experience from the moment you place your order to when it arrives at your doorstep.
Free Shipping
We are pleased to offer free shipping on all orders, ensuring that you can enjoy our products without any additional shipping costs.
Processing Time
- Orders are typically processed within 1-2 business days.
- You will receive a confirmation email once your order has been dispatched, including tracking information so you can monitor its progress.
Delivery Time
- Standard delivery times range from 5 to 10 business days, depending on your location in Australia.
- Please note that delivery times may vary due to external factors such as weather conditions or public holidays.
Tracking Your Order
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on our carrier's website and get real-time updates on its status.
Return Address
In case of returns, please use the following address:
- Return Address: Room 202, Building 1, No. 257 Shatian Avenue, Shatian Town, Dongguan City, Guangdong Province, China
Contact Us
If you have any questions or concerns regarding your shipment, please feel free to contact our 24/7 customer service team:
- Email: service@dencgo.com
- Phone: +86 184-3718-2515
Business Information
- Company Name: Dongguan Kucai Vacuum Coating Technology Co., Ltd.
- Address: Room 202, Building 1, No. 257 Shatian Avenue, Shatian Town, Dongguan City, Guangdong Province, China
- Legal Representative: Mr. Li Bing Zhu
Thank you for choosing Dencgo.com. We are committed to delivering your purchases promptly and securely.